Nestled in the heart of Lloret de Mar, a renowned coastal destination along Spain’s Costa Brava, Hotel Acapulco Lloret has been welcoming guests for years with its prime location just minutes from the beach and vibrant city life.
Known for its family-friendly atmosphere and top-notch hospitality, the hotel has long been a favorite among travelers seeking a blend of comfort, relaxation, and proximity to the Mediterranean coastline. As the hospitality industry evolved, Hotel Acapulco Lloret recognized the need to upgrade its revenue management strategy to maintain a competitive edge in this highly dynamic market. To achieve this, the hotel turned to BEONx for a solution that would elevate its revenue management and optimize operational efficiency.
The challenge
Before implementing BEONx, Hotel Acapulco Lloret struggled with manual data processing, making it difficult to integrate and analyze key information quickly. The lack of automation hampered their ability to detect long-term demand variations and update tariff structures efficiently. Additionally, they faced challenges in understanding guest preferences and behavior, resulting in a slower response to market changes.
“Our manual processes and lack of real-time insights left us unable to swiftly react to market demands. We needed a system that could help us stay ahead of the competition.”
Damià Font
Hotel Director of Hotel Acapulco Lloret
The solution
Hotel Acapulco Lloret implemented BEONx, leveraging its powerful reporting features and the BEONx team’s personalized revenue management training. The system automated previously manual processes, enabling real-time data-driven decision-making. BEONx’s quick response to any incidents and seamless integration with the hotel’s Property Management System (PMS) further boosted the team’s confidence in managing dynamic pricing strategies and optimizing guest journey value.
“With BEONx, we’ve automated key processes, and the insights we gain allow us to adjust pricing strategies in real time, creating a more efficient and profitable operation.”
The results
The implementation of BEONx led to significant improvements for Hotel Acapulco Lloret:
Increased ADR
Achieved a remarkable 20-30% increase in Average Daily Rate (ADR), reflecting stronger financial performance.
Occupancy Boost
Occupancy rates increased by 5-10%, demonstrating enhanced guest attraction.
Strategic Efficiency
The agility to forecast demand, optimize fare distribution, and coordinate seamlessly with PMS created a more streamlined revenue management process.
“Thanks to BEONx, our operational efficiency skyrocketed, with significant improvements in both revenue and guest satisfaction.”
The success of Hotel Acapulco Lloret showcases the transformative power of embracing modern technology in today’s competitive hospitality market. By adopting BEONx, the hotel not only streamlined its operations but also significantly enhanced its financial performance.
In an era where data-driven insights and automation are key, leveraging advanced revenue management tools is essential for hoteliers looking to thrive. As the industry continues to evolve, those who embrace innovative technologies will be better positioned to capture value, optimize guest experiences, and secure long-term success.
